These Terms of Service (“Terms”) govern your use of the AcademyPro platform (“Platform”) provided by Tyrian Ventures Pte. Ltd. (“we”, “us”, “Provider”), a company incorporated in Singapore. AcademyPro is available via web browser and as mobile applications for iOS and Android.
By accessing or using the Platform, you (“Customer”, “Academy”, “you”) agree to be bound by these Terms. If you do not agree, you may not use the Platform.
1. Definitions
- “Platform” means the AcademyPro service, accessible via the web dashboard at academypro.net, the iOS mobile application, and the Android mobile application. All references to “the Platform” apply equally to all access points.
- “Academy” means the sports academy, club, or organisation registered on the Platform. An Academy is an entity, not an individual person.
- “Academy Manager” means the individual(s) authorised to manage the Academy account.
- “Authorised Users” means all individuals registered under an Academy, including players, parents, coaches, and other personnel.
- “Customer Data” means all information, content, and data uploaded to or generated by the Platform on behalf of an Academy.
2. Account & Access
2.1. Each Academy is represented by one or more Academy Managers responsible for the Academy's use of the Platform.
2.2. Academy Managers are responsible for:
- Maintaining the confidentiality of account credentials;
- All activities that occur under the Academy account;
- Ensuring Authorised Users comply with these Terms;
- Payment of all fees associated with the Academy's subscription.
2.3. Academy Managers must provide accurate and complete information during registration and keep it updated.
2.4. By accepting these Terms, the Academy Manager confirms they are authorised to bind the Academy to these Terms.
3. Trial Period
3.1. New accounts receive a fourteen (14) day free trial from the date of registration, with full access to Platform features.
3.2. At the end of the trial period, billing will commence automatically unless you cancel before the trial ends.
4. Fees & Billing
4.1. Subscription fees are based on the number of active players, charged as a flat monthly rate per tier. Current pricing is available at academypro.net/pricing.
4.2. Unless you cancel before the trial ends, you will be billed at the lowest tier rate even if you have zero active players.
4.3. Invoices are issued on the 1st of each month. Fees are payable within seven (7) days of invoice date. All fees are subject to applicable GST.
4.4. We may suspend access if payment remains outstanding for more than fourteen (14) days past due. Access will be restored upon full payment.
5. Refund Policy
5.1. Money-Back Guarantee: You may request a full refund of your most recent subscription payment within three (3) calendar days of that payment being processed. Contact us at hello@academypro.net with your Academy name and invoice reference.
5.2. Subscription fees are non-refundable after the three (3) day window. No charges apply during the free trial.
6. Acceptable Use
6.1. You shall use the Platform solely for legitimate academy management purposes. You and your Authorised Users shall not:
- Upload content that is unlawful, harmful, defamatory, or infringes third-party rights;
- Upload content harmful to minors or violating child protection laws;
- Attempt to circumvent or interfere with any security features;
- Introduce viruses, malware, or harmful code;
- Attempt unauthorised access to our systems or other accounts;
- Use the Platform for spam, data harvesting, or unintended purposes;
- Resell or sublicense access to the Platform;
- Use automated scripts or bots without our written permission.
6.2. We reserve the right to suspend or terminate accounts that violate these Terms, without refund.
7. Data Ownership & Privacy
7A. Platform Data Model
7A.1. Each registered individual (“User”) is an independent, first-class entity on the Platform. A User's identity, profile, and data exist in their own right - not as a record belonging to any Academy.
7A.2. An Academy's relationship with a User is one of membership, not ownership. Academies do not acquire proprietary rights over a User's data.
7A.3. A User's profile is a cumulative, lifelong sporting record across all Academies they have ever been a member of. This profile belongs entirely to the User.
7B. Relationship-Scoped Data Access
7B.1. An Academy may only view and interact with data it has recorded about a User for as long as that User is an active member. When a User's membership ends, the Academy immediately loses access. If the User re-enrolls, access is restored for the duration of the new membership.
7B.2. A User's current Academy has no access to data recorded by any previous Academy. Each Academy's records are strictly scoped to their own membership period.
7B.3. Academies have no right to retain, copy, or export data about a User after that User's membership ends.
7B.4. Academies cannot delete player data. Academies have no ability to delete, modify, or suppress activity data recorded about a User. This data belongs to the User's profile.
7B.5. By using the Platform, each Academy acknowledges that its access to player data is conditional on an active membership relationship.
7C. User Rights Over Their Own Data
7C.1. Users have full access to all their data at all times, across all Academies they have ever been a member of.
7C.2. No party - including the User and any Academy - may selectively delete individual activity records. Records are permanent entries preserving the integrity of a User's sporting history.
7C.3. A User may permanently delete their entire account at any time. This removes all data - including every record entered by any Academy - within 30 days. This action cannot be undone and Academies have no recourse to recover deleted records.
7D. Minors
7D.1. For minor Users (under 18), the parent or guardian registered on the Platform holds all data rights on behalf of the minor.
7D.2. Academies are responsible for obtaining valid parental or guardian consent before registering a minor. By registering a minor, the Academy warrants that such consent has been obtained. We are not liable for any failure by an Academy to obtain the required consent.
7D.3. We apply heightened data protection to minor accounts, including no behavioural advertising or profiling and strict access controls.
7E. General Data Principles
We will never sell, rent, or trade any User or Academy data to third parties. We access and process data solely to provide and improve the Platform. We may collect anonymised, aggregated data that does not identify any individual for Platform analytics. The Platform acts as a neutral custodian - we do not adjudicate disputes between Users and Academies over data accuracy. Our full data practices are governed by our Privacy Policy, incorporated into these Terms by reference.
8. Data Protection & Security
8.1. We take data protection seriously and work diligently to protect your data using security practices consistent with industry standards. The measures below represent our current practices and genuine intentions. They do not constitute warranties and do not override clauses 12 or 13.
8.2. We aim to maintain appropriate encryption of data in transit and at rest, regular security assessments, access controls, and secure cloud hosting. These measures may evolve over time.
8.3. We target thirty (30) days of backup history and restoration of services within twenty-four (24) hours of a critical failure. These are targets, not guarantees.
8.4. In the event of a data breach we reasonably believe has affected your data, we will endeavour to notify you within seventy-two (72) hours via email to the registered Academy Manager address, and via the AcademyPro Updates WhatsApp group where applicable (primarily for Maldives-based academies).
8.5. No security system is impenetrable. We cannot guarantee that unauthorised third parties will never defeat our security measures. Our liability for any security breach is subject to clause 13.
9. Service Availability & SLA
9.1. We aim to maintain Platform availability of at least 99.5% each calendar month, excluding scheduled maintenance.
9.2. If the Platform is unavailable for a continuous period exceeding ten (10) hours due to reasons within our reasonable control, we will automatically apply a service credit equal to one (1) full day's prorated subscription fee for each affected calendar day. Credits are applied to your next invoice and are not redeemable for cash. SLA credits are your sole remedy for service unavailability.
9.3. Credits do not apply to Force Majeure events (clause 16), your own actions, or scheduled maintenance.
10. Intellectual Property
The Platform, excluding Customer Data, is owned by us and protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable licence to use the Platform for internal academy management purposes during your subscription. You may not copy, modify, distribute, or create derivative works from any part of the Platform.
11. Termination
11.1. You may cancel your subscription at any time by contacting us. Cancellation takes effect at the end of the current billing period.
11.2. We may terminate or suspend your account immediately for violation of these Terms, or with thirty (30) days' notice for any other reason.
11.3. Upon termination, the Academy's administrative data will be removed and all Platform access will cease. Activity data recorded about players is not deleted - it remains on each player's profile, permanently attributed to the Academy by name. Outstanding fees remain payable. Academy Managers may request an export of administrative data within thirty (30) days of termination.
12. Disclaimer of Warranties
The Platform is provided “as is” and “as available” without warranties of any kind, express or implied. The security practices described in clause 8 represent our genuine efforts and current approach - they are not warranties. You use the Platform at your own risk.
13. Limitation of Liability
13.1. To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, loss of data, or reputational harm.
13.2. Our total aggregate liability - including claims arising from data breaches or security incidents - shall not exceed the total fees paid by you in the three (3) months preceding the event.
13.3. Nothing in these Terms excludes our liability for fraud, wilful misconduct, or any liability that cannot be excluded by law.
14. Indemnification
You agree to indemnify and hold us harmless from any claims, damages, losses, or expenses (including legal fees) arising from your use of the Platform, your violation of these Terms, content uploaded by you or your Authorised Users, or your violation of any third-party rights.
15. Changes to Terms
Material changes will be communicated via email or Platform notification at least thirty (30) days before taking effect. Continued use of the Platform after changes take effect constitutes acceptance of the updated Terms.
16. Force Majeure
Neither party shall be liable for failure or delay caused by events beyond their reasonable control, including natural disasters, war, pandemics, infrastructure failures, power outages, or government actions. If such an event continues for more than thirty (30) days, either party may terminate affected services with written notice and prepaid fees for the unused period will be refunded on a prorated basis.
17. Governing Law & Disputes
17.1. These Terms are governed by the laws of the Republic of Singapore.
17.2. Disputes shall first be attempted to be resolved amicably. If unsuccessful within thirty (30) days, disputes shall be settled by arbitration under the Arbitration Act of Singapore, administered by the Singapore International Arbitration Centre (SIAC). Arbitration may be conducted remotely by video conference by agreement of both parties. The language of arbitration shall be English.
17.3. EU-based customers may raise complaints with their local data protection authority regarding our handling of personal data.
18. General
These Terms, together with our Privacy Policy, constitute the entire agreement between you and us. If any provision is found invalid, the remaining provisions remain in effect. You may not assign these Terms without our consent.
19. Contact
For questions about these Terms, contact us at: hello@academypro.net